Flock Leaders

Stephanie Brown – Owner

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Stephanie has grown up with animals all her life, however her love for parrots started with her first budgie named Princess in 2002. In 2008, Stephanie opened The Parrot Hotel & Shop and hasn’t looked back since. Originally Stephanie was running the business out of her mom’s home, now she lives in Acton with her 2 feathered babies – Tango & Kiwi and a cockapoo named Lexi. In 2014, Stephanie launched The Parrot Shop which gives preference to premium high quality items that she and her birdies have personally tested and LOVE.

Stephanie currently manages the online bookings for The Parrot Hotel and also manages and operates The Parrot Shop online store. Aside from her business, she currently works a full-time position in Marketing for one of the Conservation Authorities.


Marylyne Brown – Manager, Parrot Hotel Acton

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Marylyne has become our manager and operator of The Parrot Hotel at our location in Acton. Initially, believe it or not she was scared of the birds flying around her head. Now, she doesn’t know what she would do without them. Marylyne joined The Parrot Hotel & Shop team full time in 2012. She is owned by 2 jack russels (Zeph & Roxy), 70+ chickens, 3 horses (Laura, Annie & baby Jackson) and a few goats.

Marylyne currently runs The Parrot Hotel in Acton on a full time basis. Her hobbies include; decorating, spending time outdoors, singing to the boarding guests, landscaping in her gardens and of course taking care of the farm.


Suzan Payne – Mobile Bird Sitter, Kitchener/Waterloo

suzanphoto2Suzan ‘s life with parrots began in the living room of her grandparents home on Westfield Crescent in Brighton, England with a budgie named Tuppence. The seed had been planted!

Along with owning her own company, Suzan has two passions – parrots and photography! She was a Director of the Canadian Parrot Conference for 10 years, an Advisory Member of Parrots International and was an active member of the Golden Triangle Parrot Club. She continues to fundraise on behalf of the Canadian Parrot Conference/Emerald Feather’s Pennies4Parrots which annually raises money for Parrots International’s Lear’s Macaw Corn Subsidy Project in the Bahia region of Brazil.

Suzan shares her home with Allan and a number of feathered friends whose unconditional love, laughter and play antics serve as an oasis away from her professional lifestyle. Suzan has now joined The Parrot Hotel team and is offering mobile bird sitting services for our clients in the Kitchener/Waterloo area.